Student Services
Most Student Affairs departments are located in the Stenstrom Student Center on the Main Campus, 3301 N. Mulford Road.
Admissions and Welcome (Info) Center
(815) 921-4000
Located: Stenstrom Student Center - first floor
Website:Admissions
The RVC Welcome Center provides assistance regarding campus locations, services, and activities, such as:
• Getting Started Days
• Application to RVC
• Student I.D. issued (photo I.D. and current class schedule required)
• Password resets
• Campus lost and found
• Vending refunds (three-day return policy)
• Campus Tours
The Admissions and Welcome Center also houses the Student Ambassadors, a program in which students serve the college by providing campus tours, serving on student panels, office support, and so much more. Student Ambassadors in this program have a unique opportunity to be a representative of the college while gaining leadership and professional skills.
Academic, Career, and Transfer Advising
(815) 921-4100
Located: Stenstrom Student Center - second floor
Website: Advising
Academic and Transfer Advisors educate and provide quality services and opportunities that engage students in developing their personal growth and educational goals. You may schedule an appointment or visit during walk-in advising hours.
Career Services and Placement
(815) 921-4100
Located: Stenstrom Student Center - second floor
Website: Career Services
The Career Services and Placement Office serves as a clearinghouse for off-campus part-time/full-time employment listings, internship opportunities, job search skills, career counseling, and general career information. Special attention is given to graduates in all phases of securing employment. Personality and career interest assessments are provided to help students obtain additional information about themselves. With an advisor’s help, students are encouraged to use assessment results as indicators and a basis for planning and self- evaluation.
The following services are free to all current RVC students and alumni:
• Internet based employment listings for part-time/full-time, professional, technical, skilled, unskilled, seasonal, and temporary employment, as well as internship opportunities
• Individual assistance with resume writing, cover letters, job search techniques, and interviewing
• Resume software and computers to produce professional resumes and cover letters
• One-on-one career counseling
• Assessments that assist with the career exploration process
• Internet access to research careers and job listings on our website: RVC Jobs.
Personal & Success Counseling
(815) 921-4101
Located: Stenstrom Student Center - second floor
Website: Personal Success Counseling
The Rock Valley College Personal and Success Counseling’s mission is to prepare students for learning and personal success throughout life. We educate and facilitate the growth of the whole person for living, learning, and coping in an unpredictable and diverse world. We work in conjunction with our colleagues across campus toward the promotion of a healthy campus environment and advocate for all students regardless of age, race, sexual orientation, or political beliefs.
Students will be provided assistance for feelings of anxiety, depression, inadequacy, loneliness, or any other personal concern students may be struggling with. The Personal and Success Counselor will provide short- term counseling and will connect students to community resources if long term counseling is the better solution. Topics discussed during a meeting will be held in confidence and community resources for recovery will be provided.
Students who do not meet the Financial Aid required “Standards of Academic Progress” (SAP) will be required to meet with the Personal and Success Counselor as a requirement for appealing their Financial Aid Status. Students will develop an academic recovery plan and discuss any possible barrier preventing each student from being successful and strategies to overcome them. Students are encouraged to continue visiting with the Personal and Success Counselor after the initial appointment. See Financial Aid (see page 19-20) for more details about requirements and appeals.
In addition, the Personal and Success Counseling Office coordinates the College Early (academic) Alert Program and leads an Academic Recovery Program for students on Academic Probation. Students looking to implement or improve successful time management, study skills, or stress relief techniques are encouraged to schedule an appointment.
Disability Support Services (DSS)
(815) 921-2371
Located: Stenstrom Student Center - ground floor
Website: Disability Support Services
The Disability Support Services (DSS) office provides reasonable accommodations for students with temporary or permanent disabilities. Students requiring assistance are encouraged to contact the DSS office as early as possible, as some accommodations require more implementation time than others. Reasonable accommodations provided by DSS may include: extended time for exams, course textbooks and materials in alternative format, sign language interpreters, assistance with note taking, use of assistive technologies, and readers for exams. The DSS office serves as a resource for the campus and provides information and training to the larger campus community on issues relating to disability and access compliance.
The RAISE (Raising Aspirations through an Inclusive Student Experience) program is administered through the DSS office and provides opportunities for young adults who have intellectual disabilities to participate in an inclusive post-secondary education experience and to develop independent living, social, and work readiness skills. RAISE is approved as a Comprehensive Transition and Postsecondary (CTP) program through the US Department of Education, allowing students to apply for Federal Financial Aid.
For more information, visit our web page: RAISE Program.
TRIO Student Support Services (SSS)
Located: Stenstrom Student Center - second floor
Website: TRIO
ACHIEVE SCHOLARS...................(815) 921-4280
COMPLETE................................. (815) 921-4114
UPWARD BOUND.........................(815) 921-4127
Eagles Nest Food Pantry..............(815) 921-4637
*The mission of the Eagles Nest Food Pantry is to combat food insecurity by distributing food free-of-charge to RVC students, including GED and ESL classes or international students.
Student Support Services promotes the retention and graduation of low income, first generation college students, and/or students with disabilities through tutoring, mentoring, skill development, and other services to empower them to graduate.
Upward Bound promotes Secondary school and college completion through tutoring mentoring and other services. Attendees include potential first-generation college students from RPS 205 Rockford Auburn or East High Schools.
Intercultural Student Services (ISS)
(815) 921-4116
Located: Stenstrom Student Center - second floor
Website: Intercultural Student Services
Intercultural Student Services (ISS) Office provides support for a variety of unique student populations. Success coaching, programs and special events are coordinated to support the diverse needs of international, multicultural, first generation, student-athlete, undocumented and homeless student populations.